Help

To setup a new restaurant:

1. Download and Install the FoodEnvy app.

2. Sign Up / Register using your restaurant’s email address.

   Note: Always use your restaurant’s official email address to set up a new restaurant.

3. Follow the steps and fill in the basic information about Restaurant.

4. Enter information about the Admin (Owner).

5. Create a security PIN to identify the admin staff.

To set up a new zone and printer:

1. Go to the Admin view of your app.

2. To add a new zone, click on Add Zone.

3. To add a new printer, click on Add Printer. This will look for printers in your network.

4. After printers have been found, select the one that you want to add and click Save.

Menu items can be categorised under categories or sub-categories.

To create a new category follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. On top of the left sidebar, click on Add Category.

4. Enter the category name.

5. The Order Field should be any number greater than 0. This determines what order the category appears in.

6. Select Menu Visibility as required.

7. Select Item Printers for each zone. This can be left blank for default printers.

8. Click Save.

To create a new sub-category follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. On the left sidebar, click on the category for which you want to add a sub-category.

4. A drop-down menu appears, click on “+ Subcategory“.

5. Enter the Sub-category name.

6. The Order Field should be any number greater than 0. This determines what order the sub-category appears in.

7. Select Menu Visibility as required.

8. Select Item Printers for each zone. This can be left blank for default printers.

9. Click Save.

To edit a category or a sub-category follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. On the left sidebar, click on the category or sub-category that you want to edit.

4. A drop-down menu appears, click on the icon with a pencil.

5. Edit the category or sub-category.

6. Click Save.

To delete a category or a sub-category follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. On the left sidebar, click on the category or sub-category that you want to delete.

4. A drop-down menu appears, click on the icon with a bin.

5. A prompt appears for confirmation, click on Delete.

Ingredients can be managed in the Admin panel. Ingredients can be associated with any Menu.

To create a new ingredient follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. On the top right, click on Ingredients.

4. On the top right of the Ingredients page, click “+ Add Ingredient“.

5. Enter the Name of the ingredient.

6. Enter the Price for the ingredient only if this ingredient costs extra^*.

7. Click Save.

To edit an ingredient follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. On the top right, click on Ingredients.

4. On the ingredients list, click on the ‘pencil’ icon next to the ingredient that you want to edit.

5. Enter the Name of the ingredient.

6. Enter the Price for the ingredient only if this ingredient costs extra^*.

7. Click Save.

To delete an ingredient follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. On the top right, click on Ingredients.

4. On the ingredients list, click on the ‘bin’ icon next to the ingredient that you want to delete.

5. A prompt will ask you for confirmation, click Delete.

^*Each ingredient can have a price. Please note:

• Ingredient prices increase the cost by a specified amount when added to an order.

• Removing ingredients does not reduce the order price.

To create a new menu item follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. On the top right of the page, click “+ Add Item“.

4. Select the menu Category.

5. Enter the Name of the menu item.

6. Write a short Description for the menu item.

7. Enter a Menu Shorthand. This is a shorter, more readable version of the menu name which is only visible to staff.

8. Select Menu Visibility.

9. Select if Tax is included or exempt.

10. Select the Status of the menu item. You can indicate a menu item as ‘in stock’, ‘out of stock’ or even ‘inactive’.

11. Enter the Price for the menu item.

12. Enter Takeaway Price if the takeaway price differs from the regular price.

13. Add Variations as necessary. Click “+” to register each variation.

14. Add Allergens as necessary. Click “+” to register each allergen.

15. Edit Removable Ingredients. Click on the “pencil” icon in the Removable Ingredients box, and a new pop-up box appears with all available ingredients’ list. Click on the “checkmark” icon next to the ingredients that you want. Selected ingredients will be shown on the right. You can click on the “X” icon next to selected ingredients to remove them from the selected list. After you have selected all the necessary removable ingredients, scroll to the bottom of the available ingredients list and click Save.

16. Edit Addable Ingredients. Click on the “pencil” icon in the Addable Ingredients box, and a new pop-up box appears with all available ingredients’ list. Click on the “checkmark” icon next to the ingredients that you want. Selected ingredients will be shown on the right. You can click on the “X” icon next to selected ingredients to remove them from the selected list. After you have selected all the necessary addable ingredients, scroll to the bottom of the available ingredients list and click Save.

17. Select Item Printers for different zones as necessary or leave blank to use default settings.

18. Add menu Item Image. You can either add from your gallery or take a picture to add an image to the menu item.

19. Click Save.

To edit a menu item follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. On the menu page with the list of all menu items, click on the menu item that you want to edit.

4. Edit the menu item as necessary.

5. Click Save.

Please note, a menu item can not be deleted. Instead, it can be inactivated.

To inactivate a menu item follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. On the menu page with the list of all menu items, click on the menu item that you want to inactivate.

4. Select the Status as Inactive.

5. Scroll to the bottom and Click Save.

To view all inactive menu items follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. Under the top bar, you will find a secondary top bar; Click on a button called Show Inactive.

4. The menu page now shows all the inactive menu items. Note that each menu item has a badge next to it indicating it is Inactive.

5. To Hide Inactive menu items and show all active menu items, click the same button on the secondary top bar which now says Hide Inactive.

To reactivate an inactive menu item follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Menu from the Admin panel.

3. Under the top bar, you will find a secondary top bar; Click on a button called Show Inactive.

4. The menu page now shows all the inactive menu items, click on the menu item that you want to reactivate.

5. Select the Status as In Stock or Out of Stock, as necessary.

6. Scroll to the bottom and Click Save.

To view the audit log follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Auditing from the Admin panel.

3. You view all your audit logs here.

4. Click on View Order against each Audit to view a specific order.

• To navigate to previous or next days, click on the buttons with the “arrow” icon at the right of the top bar.

• To navigate to an exact date, click on the “calendar” icon in the “Selected Date” box at the right.

• Click on the Auditing Settings button to access the settings regarding Auditing.

  1. You can enable/disable each item that needs to be audited.

  2. You can additionally provide a reason for each action, to be selected by staff at the time of auditing. This makes it easier and quicker for staff while auditing.

  3. Click Save.

To view the staff members follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Staff from the Admin panel.

3. You can view all the staff members here.

To add a new staff member follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Staff from the Admin panel.

3. At the right of the top bar, click on “+“.

4. Enter the Full Name of the staff member.

5. Enter the Phone Number of the staff member, if necessary.

6. Enter the Email of the staff member.

7. Enter the Position of the staff member.

8. Select the Role of the staff member. It can be either Driver, Staff or Admin. Please note, this can not be edited later.

9. Click Save.

To edit the details of a staff member follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Staff from the Admin panel.

3. Click on Edit Details next to the staff member that you want to edit.

4. Enter the Full Name of the staff member.

5. Enter the Phone Number of the staff member, if necessary.

6. Enter the Email of the staff member.

7. Enter the Position of the staff member.

8. Click Save.

To change the PIN of a staff member follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Staff from the Admin panel.

3. Click on Change PIN next to the staff member that you want to change the PIN.

4. Enter the new security PIN for the staff member.

5. Click Save.

To delete a staff member follow the steps below:

1. Go to your Admin menu on the left sidebar.

2. Click on Staff from the Admin panel.

3. Click on the “bin“ icon next to the staff member at the top right of the member display box, that you want to delete.

4. A prompt asks you for confirmation.

5. Click Delete.

To create a new table follow the steps below:

1. Go to your Tables menu on the left sidebar.

2. This will take you to the tables page which has a list of active tables.

3. On the top right of the top bar, click “+“.

4. Enter Table Number.

5. Enter Table Name.

6. Select a Table Zone.

7. Enter the Number of Seats for the table.

8. Click Save.

To edit a table follow the steps below:

1. Go to your Tables menu on the left sidebar.

2. This will take you to the tables page which has a list of active tables.

3. Click on the button with a “pencil” icon, next to the table that you want to edit.

4. Enter Table Number.

5. Enter Table Name.

6. Select a Table Zone.

7. Enter the Number of Seats for the table.

8. Click Save.

To delete a table follow the steps below:

1. Go to your Tables menu on the left sidebar.

2. This will take you to the tables page which has a list of active tables.

3. Click on the button with a “pencil” icon, next to the table that you want to delete. Table Number has an ‘orange’ border indicating it has no active order and can be deleted. But a table with active order (a grey border around the table number) can not be deleted.

4. A popup box appears to edit the table.

5. Click on the button with a ‘bin’ icon at the top right of the box.

6. A prompt asks you for confirmation.

7. Click Delete.

Note: A table with a table number that has an ‘orange’ border has no orders associated with it and can be deleted. But a table with a ‘grey’ border indicates the table has active order associated with it and can not be deleted.

To create a takeaway follow the steps below:

1. Go to your Takeaway menu on the left sidebar.

2. This will take you to the takeaway page which has a list of active takeaways.

3. On the top right of the top bar, click “+“.

4. Enter Customer Name.

5. Enter the customer’s Phone Number.

6. Select the Order Type.

7. Click Save.

To edit a takeaway follow the steps below:

1. Go to your Takeaway menu on the left sidebar.

2. This will take you to the takeaway page which has a list of active takeaways.

3. Click on the button with a ‘pencil’ icon, next to the takeaway that you want to edit.

4. Enter Customer Name.

5. Enter the customer’s Phone Number.

6. Select the Order Type.

7. Click Save.